Take different service measures to enable the elderly to enjoy digital life.

CCTV News:Small mobile phones can take taxis and order takeout, but for the elderly who can’t use smart phones, the more intelligent they are, the more difficult they are. Recently, many places have taken different service measures to enable the elderly to enjoy digital life.

Shanghai: "One-click taxi" enters the community to help solve the problem of car use for the elderly.

In Shanghai, in order to solve the problem of taxis for the elderly, the "one-click taxi service" was officially launched and piloted in several communities in the past two days. Enter the mobile phone number, without filling in the starting and ending information, and press the call confirmation key. Through this smart screen set at the entrance of the community, the taxi demand of the elderly will be sent to the online platform, and the taxi drivers around will respond at any time.

Shanghai citizen Chen Changhua:There is no way to stop (taxi) cars on the road, so we are not very flexible in operating mobile phones and our eyes are not very good. This is good. Just press (call a car) when you leave the community. There is a sign on it that it will arrive in a few minutes.

In less than 2 minutes, the taxi called by Mr. Chen Lao came, which made the driver’s quick response secret hidden in the mobile phone terminal that received the order. In Shanghai’s unified taxi platform "Shencheng Travel", this taxi order showing "Community Smart Screen" can bring extra bonus points to drivers.

Taxi driver Ding Hengzhang:If there is a reward, we (the driver) will be motivated and willing to take such an order.

In order to give priority to the travel needs of the elderly, in the background algorithm, by identifying real-name registration system’s mobile phone number, the car-calling needs of elderly users over 60 years old get priority response and oblique dispatch. At present, this service has been piloted in 10 communities in Shanghai, and it is expected that 100 new points will be added before the end of June.

Beijing: Pilot "digital food aid" to solve the problem of eating for the elderly

In Beijing, a number of communities have piloted "digital food assistance" to solve the problem of eating for the elderly at home. In Fuxingmen North Street Community Pension Service Station in Xicheng District, many elderly people are taking lunch here, and some of them order their meals through the "digital food aid" platform launched by the government and the takeaway platform.

Resident Mr. Li:It’s much more convenient. It’s doing well here, and the food is ok. It feels good.

The "Digital Food Aid" system is a mobile phone ordering platform specially for the elderly launched by the government in cooperation with a take-away platform. Suppliers such as restaurants that meet the standards within 3 kilometers around the post station are selected to settle in the platform. The elderly can place their own orders and choose to deliver them to the post station. For the inconvenient elderly, they can also ask the post station to help them buy them.

Resident Yang Ayi:Now we can rely on it. You can’t buy anything and tell them. They buy it for us and sometimes send it home to us. I can’t carry it and send it home to me. The post office is great, which solves the big problem.

The reporter learned that because the pilot has just started, there are not many catering enterprises currently stationed, and the ordering function is not convenient enough, which needs further optimization. In the next step, the "digital food aid" platform will be bound with the old-age disability card for the elderly to facilitate the consumption of the elderly, and subsidies and incentives will be introduced to further preferential the elderly.